Zhvillohet Konferenca Rajonale “Improving Performance in Emerging Economies”

It is well understood that water supply and wastewater utilities around the world, and particularly in emerging economies, are not performing as they should, and as they must, if they are to meet the needs of growing populations in their service areas.  This fact is not the result of any one specific issue, but stems from the complex reality that exists in the provision of these essential services in a unique environment of governance, public funding, and regulation.
This Utility Management Conference has been designed to afford the participants the opportunity to step back and to refocus on the big picture, and on the interrelated factors that drive improved performance.  The Conference focuses on the challenges of emerging economies that are struggling with improving service delivery, controlling costs, increasing efficiency, and managing assets.
The Conference themes cut across a number of IWA Specialty Groups, and it is this cross-cutting nature that the Conference Organizers see as the uniqueness of this event.  The Conference invites utility managers and senior utility staff, consultants, and management technology providers to join the debate and contribute to the future success of water supply and wastewater utilities.
Conference Themes:
Water Sector Reform – Is it Happening; is it Working; and Will It Ever End?
Corporatization-Is This the Only Way Forward?
Water Resource Management – Do you know how much water you supply and what your customers demand?
Transparency – What should you monitor; who should monitor; and how does this drive performance improvement?
Decentralization of Government-Is it Helping or Hurting?
Financial Management: Are finances flowing the wrong way; how to balance the books?
Asset Management and Capital Reserves: Do We Really Understand them and their Cost Impacts?
Test Based Certification-Will it Raise Quality of Performance and Reduce Political Interference?
Aggregation of Utilities-Can it Really Be Voluntary and How?
Customer Service: Do you know your customers and do they know you?
The Utility Question: Are We Running a Business or Running a Budget?
Private Sector Participation: Can it Really Improve Performance and How?
Natural Monopoly Regulator: Lion or Paper Tiger, Which Is Best?
Tariff Policy and Strategy: Can We Be “Pro-Poor“ and Financially Self Sustaining?

Here you may find the program.

energjia.al, 28.12.2012